Privacy Policy
Last updated: November 2025
At a Glance
We process the URLs you submit to probe AI models (ChatGPT, Gemini, etc). We do not sell your personal data. We use standard analytics (Google) to improve the tool.
1. Information We Collect
Input Data:
We collect the URL, brand name, and category you submit for analysis. This is necessary to generate the prompts sent to LLMs.
Account Data:
Email, name, and billing details (processed via Stripe/LemonSqueezy) when you subscribe.
Usage Data:
We use Google Analytics to understand traffic patterns. This includes browser type and general location data.
2. AI Platform Interaction
GenRankEngine functions by sending queries to third-party AI models (OpenAI, Google, Anthropic).
Note: We share your website URL and brand name with these providers solely to execute the visibility scan. We do not share your personal email or billing data with AI providers.
3. Data Retention
- Account Data Retained while active + 90 days after cancellation.
- Scan History Retained for the duration of subscription to show historical trends.
4. Sharing & Security
We do not sell data. We share data only with:
- Payment processors (for billing)
- Cloud infrastructure (AWS/Vercel for hosting)
- Email providers (for report delivery)
7. Contact & Rights
To request data deletion or an export of your data, please contact:
help.genrankengine@gmail.com